Refund Policy

Last updated: October 19, 2026

WeAdSocial services are planned around an agreed proposal or service agreement. This policy explains how cancellation and refund requests are reviewed. It does not create a blanket money-back guarantee or override rights that apply by law.

Your agreed project comes first

The proposal should explain the deliverables, fees, milestones, payment schedule and any cancellation terms before work begins. Any refund or cancellation provision in that agreement is considered alongside this policy and applicable law. There is no universal fixed deduction or refund period stated here for every service.

How to request a cancellation or refund

Email weadsocial@gmail.com with your name or business name, the project or invoice reference, what you would like cancelled or reviewed, and a brief explanation. Do not include passwords or full payment-card details.

Please make the request as soon as you know the project needs to change. We will review its status and clarify any information needed. Sending a request does not by itself establish the refund amount or instantly cancel an external provider’s commitment; the next steps should be confirmed in writing.

What the review considers

• The agreed scope, payment arrangements and cancellation terms.
• Work already completed, delivered or approved, and work that has not yet been performed.
• Authorized third-party commitments and whether those costs can be recovered.
• Any service problem, agreed remedy and rights that apply under the relevant law.

Where a refund is appropriate, the amount and basis will be explained in writing. Completed work or a third-party cost is not an automatic reason to reject every request; the specific agreement, circumstances and applicable rights still matter.

Advertising and other external costs

Advertising spend, hosting, domains, software, licensed assets and similar third-party charges may be controlled by the provider’s own terms. WeAdSocial cannot promise that another provider will reverse a charge. Only relevant, authorized commitments should be included when reviewing project costs.

Concerns about delivered work

If a deliverable does not match the agreed scope, describe the concern and identify the relevant requirement. The appropriate response may involve clarification, a correction, an agreed revision or another remedy. Revisions beyond the agreed scope should be discussed separately. A particular marketing outcome is not guaranteed unless an explicit lawful commitment appears in the written agreement.

Ongoing services and processing

For ongoing work, any notice period, renewal date or remaining obligation comes from the agreed service terms; this page does not introduce a new subscription or cancellation charge. Once a refund is approved, the amount, suitable payment method and expected processing steps will be confirmed. Bank or payment-provider processing time may vary.

Nothing in this policy limits a mandatory cancellation, refund or other consumer right. For related information, read our Terms & Conditions and Privacy Policy.